GebetaLink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our platform.
1. Information We Collect
A. Restaurant admins & staff
When you register a restaurant or are added as a staff member, we collect your name, email address, role, and restaurant affiliation so we can create and manage your account.
B. Diners
When a customer orders from a table QR menu, we process the order details and table number. For delivery orders, a customer may provide a name, phone number, and address so the order can be fulfilled.
C. Payment information
Digital payments are handled by our payment processor, Chapa. We do not store full card numbers on our servers. To receive payments from your customers, you may provide your own Chapa merchant details, which are stored securely.
D. Usage data
We automatically collect basic technical information such as your IP address, browser type, device, and the actions you take in the app (for example, creating a menu item or processing an order) to keep the service running and to improve it.
2. How We Use Your Information
- Create and manage your account and restaurant.
- Process orders and payments.
- Send order notifications (for example, kitchen tickets over Telegram).
- Provide support and respond to your requests.
- Analyze usage to improve reliability, performance, and features.
- Protect the platform against fraud and abuse.
3. Cookies & Local Storage
We use cookies and your browser's local storage to keep you signed in and to remember preferences such as your language and theme. You can clear these at any time through your browser settings, though some features may not work as expected afterward.
4. How We Share Information
We do not sell your personal information. We share it only in these situations:
- Service providers: trusted vendors that help us operate, such as Chapa (payments), Telegram (order notifications), Cloudinary (image hosting), and our email provider.
- With your consent: when you ask us to share information on your behalf.
- Legal reasons: when required by law or in response to valid requests by public authorities.
5. Data Retention
We keep your information for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account and associated data.
6. Security
We use administrative, technical, and physical safeguards to protect your information, including encrypted connections and hashed passwords. No method of transmission or storage is completely secure, but we work continuously to protect your data.
7. Your Rights
You can review or update your information from your account settings at any time, and you can request that we correct or delete your account data by contacting us.
8. Children's Privacy
GebetaLink is intended for restaurants and their staff, not for children. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and significant changes may be communicated to you directly.
10. Contact Us
Questions about this policy? Contact us at gebetalink@gmail.com.